PRIVACY POLICY

OCEAN FINVEST INDIA PVT. LTD.

Last updated: 21 March, 2025

This Privacy Policy outlines how Ocean Finvest India Pvt. Ltd. (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our Platform and Services.

1. INFORMATION WE COLLECT: We may collect the following types of information: 1.1. Basic Account Information: Name and mobile number for all registered users. 1.2. KYC Information: For verified accounts: official identification documents, photograph, video verification, and other information required for Know Your Customer (KYC) compliance. 1.3. Corporate Account Information: For business users: business name, registration details, and other official business information. 2. HOW WE USE YOUR INFORMATION 2.1. Core Service Provision 2.1.1. Providing access to our wealth management platform 2.1.2. Processing transactions and facilitating financial services 2.1.3. Maintaining and optimizing the platform functionality 2.1.4. Providing customer support and addressing inquiries 2.1.5. Complying with regulatory requirements including KYC norms 2.2. Personalization 2.2.1. Customizing platform experience based on preferences 2.2.2. Suggesting relevant financial products and services 2.2.3. Creating personalized wealth management recommendations 2.2.4. Remembering your preferences and settings 2.3. Analytics and Improvement 2.3.1. Analysing usage patterns to improve platform features 2.3.2. Identifying and fixing technical issues 2.3.3. Developing new services and features 2.4. Marketing and Communication 2.4.1. Sending service updates and administrative messages 2.4.2. Providing promotional offers and financial tips 2.4.3. Conducting surveys and collecting feedback 3. DATA STORAGE AND SECURITY 3.1. Data Storage: All data is stored on cloud-based servers provided by Amazon Web Services (AWS), located in the United States of America. This constitutes a cross-border data transfer. We ensure compliance with all applicable Indian laws regarding cross- border data transfers, including the Digital Personal Data Protection Act, Information Technology Act, Reserve Bank of India Act, KYC (Know Your Customer) processes, SEBI regulations, Information Technology Rules, National Cyber Security Policy, and the Indian Contract Act. 3.2. Data Security: We implement appropriate technical and organizational security measures to protect your data, including firewalls and SSL certification. However, no data transmission over the internet is completely secure, and users must take necessary precautions. 3.3. Data Retention: We will not store any data for a period longer than one (1) year after account deletion or termination. 3.4. Legal Compliance: We may disclose information if required by law enforcement or regulatory authorities. We comply with all applicable financial regulations including those issued by RBI and SEBI. 4. COOKIES & TRACKING TECHNOLOGIES: We use cookies to enhance user experience and analyse platform traffic. Users can manage cookie preferences through their browser settings. Users can either accept all cookies or reject all cookies. This choice will be presented upon accessing the website. If you choose to accept cookies, you acknowledge that your browsing activity and preferences may be tracked to enhance your user experience. 5. CHILDREN'S PRIVACY: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately. 6. CHANGES TO THIS POLICY: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Significant changes will be communicated via email or platform notification. 7. CONTACT US: For any privacy-related inquiries, contact us at privacy@oceanfinvest.com.
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